New Item Return Policy

  • Returns must be returned within 14 days of delivery.
  • Please login to your account and select your order and the items you wish to return.
  • All returns must have a completed Returns Form.
  • Each returned item should be unused, in its original packaging with the manufacturers labels attached.  Please do not tape or attach labels directly to the retail packaging.
  • When returning clothing, where relevant, the original hygiene slips must be in place.
  • Retail store purchases should be returned to the original place of purchase.  
  • We reserve the right to reject the return of goods which are not returned in accordance with our Returns Policy and we may request that you pay for the shipping of such goods back to you.  Our returns policy does not affect your statutory rights
  • We will refund you to your original payment method.


Items that can’t be returned;


  • Custom Built Items
  • Used Items – Unless Faulty or by prior permission.